Messaging Products
Sacaya's E-Top Up is a powerful way to improve the convenience of prepaid wireless. It allows customers to purchase prepaid mobile minutes without the need of a scratch card. The recharge is done by means of a SMS/USSD/WEB transaction through their mobiles or at a participating retailer. For the operators, it offers a new alternative distribution mechanism in addition to the traditional scratch card method.It provides a complete system to manage the lifecycle for prepaid distribution chain. The system links operators, distributors, sub distributors, retail stores and the end users into a serial chain. Sacaya's E-Top Up is a feature-rich package that also allows to set up commissions from top to bottom in the chain.
Key Features
- Fraud Control - Configurable business rules for preventing high-risk transactions, including support for different rules based on account types.
- ATM Recharge - A self-service channel that leverages the extensive networks of ATMs to sell prepaid recharges or postpaid bill payment 24x7.
- Direct recharge on IVR/SMS/Web - A functionality to setup a payment profile, including a payment source (e.g., credit card), to perform on demand recharges from the subscriber's handset or via a web interface
- Auto TopUp - Automated recharges for subscribers with validated credit/debit cards, based on day of the month
- Comprehensive Reporting - Provides detailed information of activities at various levels of the distribution chain.
- SMS Recharge - E-Charge allows distributors or resellers to sell recharge airtime directly from a mobile handset using SMS
- Loyalty & Promotions - Configurable programs to change prepaid subscriber recharge behavior to favor lower cost channels.
- Subscriber-To-Subscriber Amount Transfers using SMS
- Post-paid bill management
Key Benefits
- Lower Customer support traffic due to new prepaid recharge process
- Cost reduction due to electronic distribution mechanism
- Stock supply guaranteed in the distribution chain
- Improved commission management and visibility along the distribution chain
- Helps expand prepaid distribution market by tapping into non-traditional retail outlets and by offering micro top-ups
- Can award individual user/group based promotions